The Top 3 Questions to Ask when Choosing a Termite Control Company in Sydney
Choosing a termite control company can be a real blow to any homeowner’s sense of security. First of all, running across those nasty little bugs often brings with it a sense of having your home invaded, which can leave anyone feeling annoyed and taken advantage of. Secondly, the discovery inevitably leads to the question of how to find a termite control company that won’t take advantage of you for a second time. In order to protect your home—and your wallet—take the following into consideration when choosing a termite control company that is right for the job.
#1. Do the company and its pest control technicians have the proper training, licensing, and certifications for the job?
This should be your number one criteria in choosing a termite control company. Any pest control technician working in New South Wales is required to be licensed by Work Cover.
If your technician doesn’t have this license, then you should definitely find a more reputable company to work on your home. While there isn’t a legal standard requiring pest control technicians to have specialised training in termite control, utilizing one who does is definitely in the best interest of your home and your family. Ask if the technician is qualified in Unit 8 and 10 of the National Pest Management Competency Standards.
Additionally, you may be more comfortable choosing a termite control company that is a member of the Australian Environmental Pest Managers Association (AEPMA). Members of the group are held to a code of ethics, and there is a complaint system in place if you feel the company has breached these ethics.
#2. Is the pest control company properly insured?
You’ve just discovered that your home has been attacked, and you’re looking for a solution, not more problems. Ensure you’re choosing a termite control company that won’t leave you high and dry if something goes wrong. If the company answered “yes” to question number one, then you’ve already managed to protect yourself to a large degree. Still, be sure to enquire about insurance when making your choice. In addition to having Public Liability and Professional Indemnity Insurance, you want to check that all of their policies are current. They should be able to provide certificates of proof.
#3. Does the pest control company have a good record of service?
One of the best methods for determining if you’re choosing a termite control company that will meet your needs is to take a look at its reputation. First of all, how long has the company been in business?
If the company you’ve chosen has been in the pest control game for quite some time, then that is a sign that they have satisfied their customers time and again.
But don’t just take the company’s word for it, go ahead and ask the customers yourself. A good business understands the importance you place on choosing a termite control company that will do a great job, and will therefore be willing to give you a list of references to contact. You might even find the right company by talking to friends and neighbors and seeing who they refer. Those who have had good experiences will let you know, and those who have had bad experiences will let you know LOUDLY!
Needing to find a pest control company is not an enviable position, however, knowing about the problem is definitely a step in the right direction. After all, you can’t solve a problem you don’t know exists. Be sure to avoid any future surprises, though, by asking these three questions when choosing a termite control company.